Privacy Policy
Data Collection and Transparency
Welcome! When you interact with our website, you entrust us with your personal data. The purpose of this Privacy Policy is to explain, clearly, transparently, and accessibly, how we collect, use, store, and protect your information. This policy was developed in full compliance with the General Data Protection Law (Law No. 13.709/2018 - LGPD). We only collect the information strictly necessary to provide our real estate brokerage services, answer your questions, and improve your experience on our website. The data collected includes: full name, email, phone/WhatsApp number voluntarily provided in forms, financing simulations, or chat support; browsing data through cookies, such as IP address, browser used, pages visited, and browsing behavior; and, when applicable, additional data for purchase, sale, or rental proposals, such as CPF (Brazilian tax identification number), RG (Brazilian identity card), marital status, and profession.
Use and Sharing of Information
We use your data for legitimate purposes related to providing our services. This includes customer service and responding to requests about properties and developments, sending marketing communications about launches, opportunities and relevant content (with your authorization or legitimate interest), personalizing your website experience and optimizing advertising campaigns to present properties that better match your profile, as well as fulfilling legal and contractual obligations related to buying, selling or renting. We do not sell or rent your personal data. Sharing only occurs when necessary for the execution of services, and may involve developers and business partners, financial institutions for credit and financing simulations requested by you, technology providers responsible for CRM, hosting, WhatsApp automation and email marketing, as well as public authorities when required by law or court order.
Security, Storage and Data Subject Rights
We have adopted technical, administrative, and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure, maintaining restricted access only to authorized employees. Data is stored only for the period necessary to fulfill the stated purposes, legal and contractual obligations, and accountability, and inactive marketing data may be anonymized or deleted periodically. As the data subject, you have the rights guaranteed by the LGPD (Brazilian General Data Protection Law), including confirmation of processing, access, correction, deletion, revocation of consent, and opposition to the use of your data. To exercise any of these rights, please contact the Data Protection Officer (DPO) at [Insert Contact Email – e.g., havick.imoveis@gmail.com.br]. We also use cookies to improve website performance and personalize your browsing experience; you can manage your preferences directly in your browser or through the cookie banner available on the website.